Install an app on your phone or tablet (it can take up to 24 hours for your account on the app to be verified).Ĭheck if everyone who wants to join the call is on the prisoner’s list of friends and family. How to callįind out if the prison offers video calls.

You can invite up to 3 other people (of any age) on the call if they are on the prisoner’s visitor list. You must be over 18 and on the prisoner’s list of friends and family. A prisoner is allowed 1 free video call a month. You can make secure video calls to people in some prisons using your mobile phone or tablet.Ĭalls can last up to 30 minutes. You can complain to the prison if you think your letters are being read when they should not be, or if your letters are not reaching the prisoner. Prisons cannot open letters from solicitors and courts except in special cases, for example if they suspect a letter is not really from a legal adviser. Most letters sent to and from prison are checked by prison staff. Normally there’s no limit on the number of letters you can send. Write the person’s prisoner number on the envelope. You can contact a prisoner by writing to them.

Sending books to prison ridoc